Warranty Registration

Sekonic products purchased from or distributed by an authorized distributor below may be sent through your local dealer or directly to our national service headquarters or other authorized service center.

Please include a letter with a thorough explanation of the problem or service to be performed. List each item, with serial numbers included in this shipment.

NOTE: Registration and warranty are valid for any item which was supplied via our official supply channels onto the dealer, and then supplied to the end-user within the country. If in doubt, please contact us with your serial number. If the country of dealer is different from where you live, the registration cannot be made.

International Shipping is not covered under warranty service.

IMPORTANT: Repaired equipment is subject to a 90 day limited warranty, covering only re-repair if necessary and not consequential damages. See general statement regarding limited warranty.

IMPORTANT: All data which are stored in the meter will be erased if the circuit board in the meter is changed for repair, or the factory reset is performed during inspection. Sekonic assumes no responsibility for the data. Accordingly, please back up the data definitely by yourself before sending the meter to service center in any case, either repair, adjustment or calibration. The memorized data in spectrometers (C-800/C-700R/C-700/C-7000) can be backed up via Utility software on computer. Exposure profile in light meters (L-858D/L-758 series/L-478 Series) can be backed up via Data Transfer Software on computer.

Ship prepaid and insured to:

Warranty Repairs

Sekonic Service Department
MAC Group
75 Virginia Road
North White Plains, NY 10603
Fax: 800-321-2205
Phone: 914-347-3300
Email: info@sekonic.com

Sekonic Industrial Division
Service Department
(for C-7000)
342 Diamond Spring Road
Denville, NJ 07834
Fax: 862-209-1919
Phone: 973-586-4267
Email: industrial@sekonic.co.jp

Where To Send Repairs

Sekonic products purchased from or distributed by MAC Group may be sent through your local dealer or directly to our national service headquarters or other authorized service center.

International Shipping is not covered under warranty service.

Ship prepaid and insured to:

Sekonic Service Department

MAC Group
75 Virginia Road
North White Plains, NY 10603
Fax: 800-321-2205
Email: service@sekonic.com
parts@sekonic.com

Sekonic Industrial Division
Service Department

(for C-7000)

342 Diamond Spring Road Denville, NJ 07834
Fax: 862-209-1919
Email: industrial@sekonic.co.jp

Please include a letter with a thorough explanation of the problem or service to be performed. List each item, with serial numbers included in this shipment.